Not from any real proposal. But sadly – oh so close. “We offer synergistic integrated collaboration creating new forms and models that lead to enhanced efficiencies for serving the evolving continuum of needs and challenges experienced … Continue reading Parody of a bad healthcare proposal
It’s critical to me that I, and Optimetra, demonstrate integrity in everything we do. It’s often hard. Constantly changing requirements, imposed by institutions over which we have no control, make it difficult to keep up. Work … Continue reading Integrity – When fantasy tries to become our reality
I use Windows 7 on my working laptop, and have been using Windows – and living in Microsoft Office Professional – for years. Yes, I do have an iPhone and and iPad. But if there was … Continue reading Creative uses for the Microsoft Surface tablet
The technical writing profession has been battered for several years – often perceived as a “nice-to-have” item with a product, rather than a “must-have”, product developers and manufacturers sometimes give short shrift to comprehensive and accurate … Continue reading Stop Writing Manuals – Start Solving Problems
Recently, we heard about a company that plans to centralize its disparate proposal units into a single group. While such initiatives are not new in health care – we have seen centralization of claims, call centers, … Continue reading All together, or together separately?
Every few years, organizations who are incumbents for public sector health administration contracts are faced with “The Big One” – the must-win, central contract on which a majority or all of their revenue depends. We’ve seen … Continue reading Preparing for “The Big One” – Apathy, Too Little-Too Late, or Meaningful Effort?
When I interview people for jobs within our company, one of the questions I ask is “what do you do better than anyone else you know?” I do this for two reasons. First, I find out … Continue reading Corporate Introspection and the “Win Theme”
Marissa Mayer’s recent call for Yahoo! employees to return to the office sparked a discussion with a colleague. In the early 80’s (!), when I worked for HP, there were twice-daily breaks with coffee, tea, and … Continue reading Where have all the donuts gone?
We are frequently asked to review our client’s proposals for compliance with the request for proposal (RFP). It’s a detailed task – our reviewers have to look at every response and determine whether that response is compliant with … Continue reading Compliance Review for Healthcare Proposals
In editing work, I often encounter a sentence like the following: “Does the system have the capability to do X?” The phrase “have the capability to” is irritating and unnecessary. There are many variations, including “have … Continue reading Accursed Phrases, Part 1