I use Windows 7 on my working laptop, and have been using Windows – and living in Microsoft Office Professional – for years. Yes, I do have an iPhone and and iPad. But if there was … Continue reading Creative uses for the Microsoft Surface tablet
The technical writing profession has been battered for several years – often perceived as a “nice-to-have” item with a product, rather than a “must-have”, product developers and manufacturers sometimes give short shrift to comprehensive and accurate … Continue reading Stop Writing Manuals – Start Solving Problems
In editing work, I often encounter a sentence like the following: “Does the system have the capability to do X?” The phrase “have the capability to” is irritating and unnecessary. There are many variations, including “have … Continue reading Accursed Phrases, Part 1
This occurred to me in the course of posting a reply to an inquiry on another board. I suspect it’s just a difference in each person’s approach to solving problems. The inquiry was in the general … Continue reading Fundamental Principles Versus Specific Answers
“Information Design” is a much-maligned term. It usually refers to the process of organizing and delivering information in a way that is easily used. Many things can benefit from good information design: wayfinding, document design, web … Continue reading Basic Information Design for Proposals
