I am passionate about solving problems, and I get energized when I can actually see, feel, or process the positive impact reverberating in the communities I have served. Having spent most of my career working for … Continue reading Passion — Understanding the Voice of the Customer
Blog
Health Disparities: Breaking the Iron Loop
When the South buttered its bread with cotton plantations, former slaves worked the fields for meager wages. Plantation owners housed their workers in drafty cabins built by the river bottoms where the land was unsuitable for … Continue reading Health Disparities: Breaking the Iron Loop
Innovations in Digital Access to Care
When I bought my Samsung smartphone in 2014, I never thought the heart rate monitor would become more than an entertaining gimmick, but smartphones tend to introduce odd features that become standard necessities. Think of the … Continue reading Innovations in Digital Access to Care
Integrity – The work is done right, or it’s not done
In the zero hours of one of the first of many lengthy final production reviews, a former mentor told me, “Never be afraid to point out an error, yours or someone else’s, that could cost us … Continue reading Integrity – The work is done right, or it’s not done
Curiosity – The Science of Discovery
Curiosity is my engine; I never outgrew the “But why, Mommy?” phase — always wanting to poke everything and figure out what it’s made of. Biology especially teased my curiosity, and I discovered that “Why?” was … Continue reading Curiosity – The Science of Discovery
Passion – Love, Hate, and a Jar of Cookies
If we all shared our cookies, the world would know peace. Just think of how many cookies there would be to share: chocolate-chip and oatmeal and frosted. Oh my! It would be enough to make any … Continue reading Passion – Love, Hate, and a Jar of Cookies
Living on the Joy of Curiosity
At the limit of my knowledge, two paths diverge. Down one path is apathy—not knowing and not caring. Down the other is an insatiable appetite—curiosity. I have no doubt about the strength of my curiosity, but … Continue reading Living on the Joy of Curiosity
Communication – connecting people and solutions
I have always been a connector of people and information; it is simply intrinsic to who I am. I find fulfillment when I can help someone finish, find or do something meaningful. I value this connector … Continue reading Communication – connecting people and solutions
Team Synergy Drives the Win
I believe that success in our industry is deeply rooted in the synergy of the team involved. When colleagues feel safe to challenge ideas and strategies, unearth roadblocks and fine-tune responses, the outcome is often remarkable. … Continue reading Team Synergy Drives the Win
High Integrity Individuals Comprise the Best Teams
When I think about Optimetra’s core values, the one that resonates most with me is Integrity. If you are honest with your colleagues and put forth an honest effort each day, all other actions will follow. … Continue reading High Integrity Individuals Comprise the Best Teams