Our People

Jacqueline (Jacquie) Sandvik, RN

Professional Services (Contract)

Specialties: Proposal Management, Writing, Editing, Case/Care Management, Utilization Management, Population Health, Appeals & Grievances, Accreditation (NCQA/URAC/AAAHC)

Home Base: Pueblo, CO

Jacquie is a seasoned RN with over 20 years in clinical nursing, including head nursing roles in the Emergency, Intensive Care, and Coronary Care Departments. She has also held senior management positions in Medical Policy, Medical Management, and Project Management with Aetna and Foundation Health Systems (FHS).

Jacquie led the Medical Management Proposal Team for TRICARE at FHS and has provided clinical solution and proposal development for many successful Medicaid, Medicare, and TRICARE proposals in the past 15 years. Her broad clinical, operational, and technical perspective, combined with years of proposal development, make Jacquie uniquely qualified to lead diverse proposal teams to creative solutions and winning proposals.

Find out more about Jacquie on LinkedIn.

Jacqueline (Jacquie) Sandvik, RN
It is difficult to pick a favorite Optimetra experience, but one does stand out. In 2010, I was the solo proposal consultant assisting a healthcare technology client in revising the RFP response database for its care management software. The client’s success in responding to potential customer inquiries was diminishing. The answers in the database were either nonresponsive or had so much technical jargon that the average proposal evaluator was soon lost. Both extremes were ineffective in selling the product features.

I set up recurring web meetings with different subject matter experts (SMEs). During these meetings, I would walk the SMEs through the document, explaining the problems and asking them to explain the system functionality. Soon, I no longer had to explain why the answer was poor. The SMEs jumped right into discussing the key information needed to improve the responses.

Near the end of the project, the SMEs thanked me for the improved responses and acknowledged the positive change they noticed in their own writing skills. They no longer viewed the project as just something else to cram into a busy day, but a valuable exercise that resulted in an immediate improvement in software sales.