Our People

Kristy Lawrance

Professional Services (Contract)

Specialties: Medicaid Managed Care Operations, Project Management, Policy and Procedure Development, Legislative Analysis, State and Federal Government Relations, New Program Development, and Health Plan Implementation

Home Base: Fishers, IN

Kristy is a writer with a public service heart. She has served Medicaid as a state government official, a health plan manager, and as a private business owner. Even when her career has taken her in other health care directions, she always returns to Medicaid, because of her passion for assisting the mothers, children, and people with disabilities that the program serves every day.

Kristy did not plan on a career in public health care. After college, she was selected for the Governor’s Fellowship, a program designed to give recent college graduates full-time experience state government agencies. She hoped to use the program as an avenue to obtain a position in one of the state environmental departments. Instead, she had the opportunity to serve in the Family and Social Services Administration (FSSA). There, she helped with Indiana’s implementation of the Children’s Health Insurance Program. This exciting experience led to a seven-year policy career at FSSA in both the Indiana Office of Medicaid Policy and Planning and the Division of Aging. After leaving FSSA, she continued to work with Medicaid on the private sector side as the Community Liaison and Project Manager for Schaller Anderson, an Aetna Company.

Kristy’s recent engagements include writing sections for six Medicaid managed care proposals, conducting an environmental scan of the Medicaid programs in ten western states, and developing a competitive analysis of various managed care bidders. She has also created marketing databases of community and non-profit agencies serving Medicaid populations, has developed Medicare policies and procedures, and has conducted proposal compliance reviews.

Kristy’s diverse experience enables her to serve not only as a compliance reviewer or writer, but as a colleague and adviser. Bringing her perspective as both a state reviewer and as a health plan leader, she will guide your subject matter experts to consider the impacts of their decisions on the business, the consumer, and the medical provider community. She will evaluate proposal content and make recommendations to not only improve content, but also to enhance the competitive value of your solutions.

Find out more about Kristy on LinkedIn.

Most of my career has been in Medicaid. It is easy to sit in the cubicle land of State Government and distance yourself from the people you serve. Instead, our team made a commitment to get into the community. When we implemented Indiana’s Medicaid Select, the state’s aged, blind, and disabled (ABD) primary care case management program, we scheduled and presented at community meetings in eight different cities in the state. We then gathered leaders from each of these areas into the Medicaid Select advisory committee which met quarterly.

That was not enough for me. I wanted to volunteer in the ABD community. My first venture was to help lead games and serve food at the Arc of Indiana’s annual self-advocates picnic. It was a wonderful time with great company. My next volunteer assignment was assisting individuals working in a Goodwill sheltered workshop with their income taxes. When I asked one of the employees what he would do with the tax refund, he told me that he was going to buy a TV and new bed. He became the face of my job. We at Medicaid Select were helping that employee and those self-advocates get healthy so that they could have fun and reach for their dreams. Serving in public health is not just a job – it is my PASSION.