Michelle (Chelle) Denman
Proposal Practice Director
Specialties: Provider Networks, including Value-Based Purchasing (VBP) agreements, Case Rates, and Bundled Payments; Behavioral Health Integration; Systems Integration; Program Integrity; Fraud, Waste, and Abuse; Clinical and Member Call Center Operations; Claims; Coding; Member and Family Affairs; Grievance and Appeals, and Quality Assurance and Performance Improvement; Proposal Development; and Contract Implementation
Home Base: Colorado Springs, CO
Michelle has demonstrated her passion for healthcare through 25 years of improving patient experiences and clinical outcomes. From the beginning, she felt compassion for members and celebrated their successes. She is first and foremost an advocate and healthcare champion with a diverse arsenal of expertise.
Michelle has managed and developed content for numerous grants and proposals in the Healthcare arena. “Team” and “Turnaround” are words that show up often when talking proposals and business with Michelle. Forging strong connections with people is second nature to her, and her colleagues and clients alike recognize her loyalty and willingness to help. But real help requires more than willingness. Project and program management are two of Michelle’s greatest strengths. These strengths, along with her commitment to performance improvement, often enable Michelle to see solutions where others see only impediments.
Michelle’s inside view of healthcare — what works and what can go awry — is the product of long tenures in both quality and operations management, including Provider Relations roles in which she managed statewide Medicaid and commercial behavioral health networks in California and Colorado, and an integrated primary care network in Southern Colorado.
In addition, Michelle brings a comprehensive understanding of care integration and the patient-centered approach to healthcare. She is a formally-trained, patient-centered, medical home coach with experience in building medical homes and medical neighborhoods. One of her most rewarding achievements was implementing Colorado’s first Integrated Community Health Partners network, which she accomplished while serving as Director of Provider Relations with Value/Beacon Health Options.
Michelle is a pro, and, as Proposal Practice Director, she ably holds the reins of Optimetra’s proposal development teams. Her executive experience — understanding fiscal and managerial constraints — enables her to quickly acknowledge the demands placed on health plans and implement approaches that are practical and competitive.
Find out more about Michelle on LinkedIn.
Michelle firmly embraces Optimetra’s core values. Read her thoughts on Communication.